After attempting to update via the GUI Ubuntu software app, my docking station is so unreliable I can't use it. It sometimes randomly works, I can't tell if there is a pattern for when.
When I plug in the USB-C docking station the light flashes on and then off and on over and over again.
I think something went wrong when I attempted to update the drivers. I get three errors that I don't know how to resolve when I look in fwupdmgr.
I'm on Ubuntu 22.04.3 LTS but the issue started before I upgraded from 20.04.
$ fwupdmgr get-historyXPS 13 9360│├─XPS13 9360 Thunderbolt Controller:││ Device ID: 14ddf01499c3cc62d536f9ceca420ae0383f9421││ Previous version: 21.00││ Update State: Failed││ Update Error: could not detect device after update: timed out while waiting for device││ Last modified: 2019-08-12 16:32││ GUID: 7488415f-8db5-5993-a48e-5a43914afb69││ Device Flags: • Internal device││• Updatable│││└─ New version: 26.01│ License: Unknown│ Description: │ The vendor did not supply any release notes.│├─System Firmware:││ Device ID: 3f0ecc7823ee99c718693e8ecca38f54e8738dc5││ Previous version: 2.10.0││ Update State: Success││ Last modified: 2022-03-09 15:56││ GUID: 5ffdbc0d-f340-441c-a803-8439c8c0ae10││ Device Flags: • Internal device││• Updatable││• System requires external power source││• Needs a reboot after installation││• Cryptographic hash verification is available││• Device is usable for the duration of the update│││└─ New version: 2.19.0│ License: Unknown│ Description: │ The vendor did not supply any release notes.│├─RTS5413 in Dell dock:││ Device ID: 6f411e840cea552f9cab21447f8e3cfb142d6fa1││ Previous version: 01.21││ Update State: Success││ Last modified: 2024-02-08 16:25││ GUID: 86fb40c0-8bf5-5a8b-a4ad-3156cf6bfaf4││ Device Flags: • Updatable││• Supported on remote server││• Reported to remote server││• Device stages updates││• Device is usable for the duration of the update│││└─ New version: 01.22│ Remote ID: lvfs│ License: Unknown│ Description: │ The vendor did not supply any release notes.│├─RTS5487 in Dell dock:││ Device ID: 1d4e79c3626fff0bfe6e5209f0a4d8664370ceac││ Previous version: 01.49││ Update State: Success││ Last modified: 2024-02-08 16:25││ GUID: 707c63d2-e597-5c40-84db-9b1bb4c48d96││ Device Flags: • Updatable││• Supported on remote server││• Reported to remote server││• Device stages updates││• Device is usable for the duration of the update│││└─ New version: 01.57│ Remote ID: lvfs│ License: Unknown│ Description: │ The vendor did not supply any release notes.│├─Package level of Dell dock:││ Device ID: f743db9ca9b0a22e945bc76c8a3f31daa131ed7e││ Previous version: 01.00.32.01││ Update State: Success││ Update Error: Pending activation││ Last modified: 2024-02-08 16:25││ GUID: 8ceeeffd-51b6-580c-9b75-69143227aff8││ Device Flags: • Supported on remote server││• Reported to remote server││• Device can recover flash failures││• Device is usable for the duration of the update│││└─ New version: 01.00.36.01│ Remote ID: lvfs│ License: Unknown│ Description: │ The vendor did not supply any release notes.│├─VMM5331 in Dell dock:││ Device ID: 35042fd1015b0dbb13051691ae2a621725d82c6a││ Previous version: 05.07.01││ Update State: Success││ Update Error: Pending activation││ Last modified: 2024-02-08 16:25││ GUID: 89fec0b6-6b76-5008-b82c-5e5c6c164007││ Device Flags: • Supported on remote server││• Reported to remote server││• Device stages updates││• Device is usable for the duration of the update│││└─ New version: 05.07.04│ Remote ID: lvfs│ License: Unknown│ Description: │ The vendor did not supply any release notes.│├─WD19S:││ Device ID: 7c2276ed247f2b1af92a58091c0908548abfbdc8││ Previous version: 01.01.00.05││ Update State: Success││ Last modified: 2024-02-08 16:26││ GUID: cd357cf1-40b2-5d87-b8df-bb2dd82774aa││ Device Flags: • Supported on remote server││• Reported to remote server││• Device update needs activation││• Device stages updates││• Device can recover flash failures││• Device is usable for the duration of the update│││└─ New version: 01.01.00.07│ Remote ID: lvfs│ License: Unknown│ Description: │ The vendor did not supply any release notes.│└─System Firmware:│ Device ID: a45df35ac0e948ee180fe216a5f703f32dda163f│ Previous version: 2.19.0│ Update State: Success│ Last modified: 2024-02-08 16:32│ GUID: 5ffdbc0d-f340-441c-a803-8439c8c0ae10│ Device Flags: • Internal device│• Updatable│• System requires external power source│• Supported on remote server│• Needs a reboot after installation│• Reported to remote server│• Cryptographic hash verification is available│• Device is usable for the duration of the update│└─ New version: 2.21.0 Remote ID: lvfs License: Unknown Description: The vendor did not supply any release notes.