I installed some months ago Virtual Box (ver 6.1.50_Ubuntu r161033) on Ubuntu 22.04.4 LTS (Jammy Jellyfish) 64-bit with two virtual machines VM. After some months without any problem, I was trying to run a VM but a dialog window appeared saying that a critical error occurred, stopping the running of the VM and asking me to choose between switching it off or keeping it active in its state for debug purpose. I decided to turn it off. I tried also to run the second VM but I had the same problem.
I would like to share the entire logfile but I don't know how to attach it. This is the head of the log file:
00:00:00.908969 VirtualBox VM 6.1.50_Ubuntu r161033 linux.amd64 (Aug 2 2024 10:31:49) release log00:00:00.908972 Log opened 2024-09-18T09:20:05.003024000Z00:00:00.908972 Build Type: release00:00:00.908979 OS Product: Linux00:00:00.908980 OS Release: 6.8.0-40-generic00:00:00.908981 OS Version: #40~22.04.3-Ubuntu SMP PREEMPT_DYNAMIC Tue Jul 30 17:30:19 UTC 200:00:00.909006 DMI Product Name: NP5x_NP6x_NP7xRNJ_RNH00:00:00.909012 DMI Product Version: Not Applicable00:00:00.909019 Firmware type: UEFI00:00:00.910309 Secure Boot: Enabled00:00:00.910343 Host RAM: 64005MB (62.5GB) total, 61089MB (59.6GB) available00:00:00.910346 Executable: /usr/lib/virtualbox/VirtualBoxVM00:00:00.910347 Process ID: 1039200:00:00.910347 Package type: LINUX_64BITS_GENERIC (OSE)00:00:00.917078 Installed Extension Packs:00:00:00.917089 Oracle VM VirtualBox Extension Pack (Version: 6.1.50 r161033; VRDE Module: VBoxVRDP)00:00:00.917093 VNC (Version: 6.1.50 r161033; VRDE Module: VBoxVNC)00:00:00.918794 Console: Machine state changed to 'Starting'00:00:00.919312 Qt version: 5.15.300:00:00.919338 X11 Window Manager code: 400:00:00.936472 SUP: seg #0: R 0x00000000 LB 0x0004d00000:00:00.936500 SUP: seg #1: R X 0x0004d000 LB 0x0012000000:00:00.936506 SUP: seg #2: R 0x0016d000 LB 0x0005d00000:00:00.936509 SUP: seg #3: RW 0x001ca000 LB 0x000350a800:00:00.942936 GUI: UIMediumEnumerator: Medium-enumeration finished!00:00:00.943496 X Server details: vendor: The X.Org Foundation, release: 12101004, protocol version: 11.0, display string: :000:00:00.943506 Using XKB for keycode to scan code conversion00:00:00.944952 SUP: Loaded VMMR0.r0 (/usr/lib/virtualbox/VMMR0.r0) at 0xXXXXXXXXXXXXXXXX - ModuleInit at XXXXXXXXXXXXXXXX and ModuleTerm at XXXXXXXXXXXXXXXX00:00:00.944964 SUP: VMMR0EntryEx located at XXXXXXXXXXXXXXXX and VMMR0EntryFast at XXXXXXXXXXXXXXXX00:00:00.948489 Guest OS type: 'Windows11_64'00:00:00.950402 GUI: UIDesktopWidgetWatchdog::sltHandleHostScreenAvailableGeometryCalculated: Screen 0 work area is actually resized to: 0x28 x 1920x102400:00:00.950985 fHMForced=true - No raw-mode support in this build!00:00:00.968803 File system of '/home/eljamba/VirtualBox VMs/Windows 11/Windows 11.vdi' is ext400:00:00.973344 File system of '/home/eljamba/Scaricati/Win11_22H2_Italian_x64v2.iso' (DVD) is unknown00:00:00.974407 Console: VM runtime error: fatal=false, errorID=DvdOrFloppyImageInaccessible message="The image file '/home/eljamba/Scaricati/Win11_22H2_Italian_x64v2.iso' is inaccessible and is being ignored. Please select a different image file for the virtual DVD drive."00:00:01.007321 Shared Clipboard: Service loaded00:00:01.007350 Shared Clipboard: Mode: Bidirectional00:00:01.007425 Shared Clipboard: Service running in normal mode00:00:01.009154 Drag and drop service loaded00:00:01.009163 Drag and drop mode: Bidirectional00:00:01.012960 GUI: Machine-window #0 activated00:00:01.013002 GUI: Machine-view #0 focused, reason=300:00:01.013399 ************************* CFGM dump *************************.....00:00:01.014052 ********************* End of CFGM dump **********************
and this is the tail:
00:00:01.015278 HM: HMR3Init: VT-x w/ nested paging and unrestricted guest execution hw support00:00:01.015367 MM: cbHyperHeap=0x2c0000 (2883584)00:00:01.018244 CPUM: fXStateHostMask=0x7; initial: 0x7; host XCR0=0x20700:00:01.026428 CPUM: Matched host CPU INTEL 0x6/0xba/0x2 Intel_Atom_Unknown with CPU DB entry 'Intel Pentium N3530 2.16GHz' (INTEL 0x6/0x37/0x8 Intel_Atom_Silvermont)00:00:01.026676 CPUM: MXCSR_MASK=0xffff (host: 0xffff)00:00:01.026690 CPUM: Microcode revision 0x0000412100:00:01.026696 CPUM: Changing leaf 13[0]: EBX=0xa88 -> 0x340, ECX=0xa88 -> 0x34000:00:01.026704 CPUM: MSR/CPUID reconciliation insert: 0x0000010b IA32_FLUSH_CMD00:00:01.026706 CPUM: MSR/CPUID reconciliation insert: 0x0000010a IA32_ARCH_CAPABILITIES00:00:01.026710 CPUM: MSR fudge: 0x00000122 IA32_TSX_CTRL00:00:01.027130 PGM: Host paging mode: AMD64+PGE+NX00:00:01.027143 PGM: PGMPool: cMaxPages=8448 (u64MaxPages=8240)00:00:01.027146 PGM: pgmR3PoolInit: cMaxPages=0x2100 cMaxUsers=0x4200 cMaxPhysExts=0x2000 fCacheEnable=true 00:00:01.028553 PGM: /proc/sys/vm/max_map_count = 65530 (rc2=VWRN_TRAILING_CHARS); cGuessNeeded=1638400:00:01.058867 TM: GIP - u32Mode=3 (Invariant) u32UpdateHz=100 u32UpdateIntervalNS=10000000 enmUseTscDelta=3 (Roughly Zero) fGetGipCpu=0x1b cCpus=2000:00:01.058884 TM: GIP - u64CpuHz=2 918 399 887 (0xadf33f8f) SUPGetCpuHzFromGip => 2 918 399 887.....00:00:01.058995 TM: cTSCTicksPerSecond=2 918 399 887 (0xadf33f8f) enmTSCMode=1 (VirtTscEmulated)00:00:01.058997 TM: TSCTiedToExecution=false TSCNotTiedToHalt=false00:00:01.060142 EMR3Init: fIemExecutesAll=false fGuruOnTripleFault=true 00:00:01.060987 IEM: TargetCpu=CURRENT, Microarch=Intel_Atom_Unknown00:00:01.060987 GIM: Using provider 'HyperV' (Implementation version: 0)00:00:01.060987 GIM: HyperV: Reporting vendor as 'VBoxVBoxVBox'00:00:01.060987 CPUM: SetGuestCpuIdFeature: Enabled Hypervisor Present bit00:00:01.082067 AIOMgr: Default manager type is 'Async'00:00:01.082101 AIOMgr: Default file backend is 'NonBuffered'00:00:01.082475 BlkCache: Cache successfully initialized. Cache size is 5242880 bytes00:00:01.082477 BlkCache: Cache commit interval is 10000 ms00:00:01.082478 BlkCache: Cache commit threshold is 2621440 bytes.....00:00:01.176499 HM: Supports VMCS EFER fields = true 00:00:01.176500 HM: Enabled VMX00:00:01.176509 CPUM: SetGuestCpuIdFeature: Enabled SYSENTER/EXIT00:00:01.176510 CPUM: SetGuestCpuIdFeature: Enabled PAE00:00:01.176510 CPUM: SetGuestCpuIdFeature: Enabled LONG MODE00:00:01.176511 CPUM: SetGuestCpuIdFeature: Enabled SYSCALL/RET00:00:01.176511 CPUM: SetGuestCpuIdFeature: Enabled LAHF/SAHF00:00:01.176511 CPUM: SetGuestCpuIdFeature: Enabled NX00:00:01.176512 HM: Enabled nested paging00:00:01.176512 HM: EPT flush type = Single context00:00:01.176512 HM: Enabled unrestricted guest execution00:00:01.176513 HM: Enabled VPID00:00:01.176513 HM: VPID flush type = Single context00:00:01.176513 HM: Enabled VMX-preemption timer (cPreemptTimerShift=7)00:00:01.176514 HM: VT-x/AMD-V init method: Global00:00:01.176515 EM: Exit history optimizations: enabled=true enabled-r0=true enabled-r0-no-preemption=false00:00:01.176543 APIC: fPostedIntrsEnabled=false fVirtApicRegsEnabled=false fSupportsTscDeadline=false00:00:01.176548 TMR3UtcNow: nsNow=1 726 651 205 270 612 000 nsPrev=0 -> cNsDelta=1 726 651 205 270 612 000 (offLag=0 offVirtualSync=0 offVirtualSyncGivenUp=0, NowAgain=1 726 651 205 270 613 000)00:00:01.176556 VMM: fUsePeriodicPreemptionTimers=false00:00:01.176567 APIC: Enabling Hyper-V x2APIC compatibility mode00:00:01.178645 CPUM: Logical host processors: 20 present, 20 max, 20 online, online mask: 00000000000fffff00:00:01.178818 CPUM: Physical host cores: 1400:00:01.178819 ************************* CPUID dump ************************00:00:01.178829 Raw Standard CPUID Leaves00:00:01.178829 Leaf/sub-leaf eax ebx ecx edx......00:00:01.178911 Name: GenuineIntel00:00:01.178912 Supports: 0x00000000-0x0000001600:00:01.178913 Family: 6 Extended: 0 Effective: 600:00:01.178914 Model: 10 Extended: 11 Effective: 18600:00:01.178915 Stepping: 200:00:01.178916 Type: 0 (primary)00:00:01.178916 APIC ID: 0x0000:00:01.178917 Logical CPUs: 1200:00:01.178918 CLFLUSH Size: 800:00:01.178918 Brand ID: 0x0000:00:01.178919 Features00:00:01.178920 Mnemonic - Description = guest (host)00:00:01.178920 FPU - x87 FPU on Chip = 1 (1).....00:00:01.179001 Processor Extended State Enumeration (leaf 0xd):00:00:01.179004 XSAVE area cur/max size by XCR0, guest: 0x340/0x34000:00:01.179004 XSAVE area cur/max size by XCR0, host: 0xa88/0xa8800:00:01.179005 Valid XCR0 bits, guest: 0x00000000`00000007 ( x87 SSE YMM_Hi128 )00:00:01.179007 Valid XCR0 bits, host: 0x00000000`00000207 ( x87 SSE YMM_Hi128 9 )00:00:01.179009 XSAVE features, guest:00:00:01.179009 XSAVE features, host: XSAVEOPT XSAVEC XGETBC1 XSAVES00:00:01.179011 XSAVE area cur size XCR0|XSS, guest: 0x68000:00:01.179011 XSAVE area cur size XCR0|XSS, host: 0x68000:00:01.179012 Valid IA32_XSS bits, guest: 0x00000000`0000000000:00:01.179012 Valid IA32_XSS bits, host: 0x00019900`00000000 ( 40 43 44 47 48 )00:00:01.179014 State #2, guest: off=0x0240, cb=0x0100 IA32_XSS-bit -- YMM_Hi12800:00:01.179015 State #2, host: off=0x0240, cb=0x0100 IA32_XSS-bit -- YMM_Hi12800:00:01.179018 State #8, host: off=0x0000, cb=0x0080 XCR0-bit -- 800:00:01.179019 State #9, host: off=0x0a80, cb=0x0008 IA32_XSS-bit -- 900:00:01.179020 State #11, host: off=0x0000, cb=0x0010 XCR0-bit -- 1100:00:01.179021 State #12, host: off=0x0000, cb=0x0018 XCR0-bit -- 1200:00:01.179023 State #15, host: off=0x0000, cb=0x0328 XCR0-bit -- 1500:00:01.179024 State #16, host: off=0x0000, cb=0x0008 XCR0-bit -- 1600:00:01.179030 Unknown CPUID Leaves00:00:01.179030 Leaf/sub-leaf eax ebx ecx edx.....00:00:01.179036 Raw Hypervisor CPUID Leaves00:00:01.179036 Leaf/sub-leaf eax ebx ecx edx.....00:00:01.179044 Raw Extended CPUID Leaves00:00:01.179044 Leaf/sub-leaf eax ebx ecx edx.....00:00:01.179072 Ext Name: 00:00:01.179072 Ext Supports: 0x80000000-0x8000000800:00:01.179073 Family: 0 Extended: 0 Effective: 000:00:01.179073 Model: 0 Extended: 0 Effective: 000:00:01.179074 Stepping: 000:00:01.179074 Brand ID: 0x00000:00:01.179075 Ext Features00:00:01.179075 Mnemonic - Description = guest (host)00:00:01.179076 FPU - x87 FPU on Chip = 0 (0)00:00:01.179076 VME - Virtual 8086 Mode Enhancements = 0 (0)00:00:01.179077 DE - Debugging extensions = 0 (0)00:00:01.179078 PSE - Page Size Extension = 0 (0)00:00:01.179079 TSC - Time Stamp Counter = 0 (0)00:00:01.179079 MSR - K86 Model Specific Registers = 0 (0)00:00:01.179080 PAE - Physical Address Extension = 0 (0)00:00:01.179081 MCE - Machine Check Exception = 0 (0)00:00:01.179082 CX8 - CMPXCHG8B instruction = 0 (0)00:00:01.179082 APIC - APIC On-Chip = 0 (0)00:00:01.179083 SEP - SYSCALL/SYSRET = 1 (1)00:00:01.179084 MTRR - Memory Type Range Registers = 0 (0)00:00:01.179085 PGE - PTE Global Bit = 0 (0)00:00:01.179085 MCA - Machine Check Architecture = 0 (0)00:00:01.179086 CMOV - Conditional Move instructions = 0 (0)00:00:01.179087 PAT - Page Attribute Table = 0 (0)00:00:01.179088 PSE-36 - 36-bit Page Size Extension = 0 (0)00:00:01.179088 NX - No-Execute/Execute-Disable = 1 (1)00:00:01.179089 AXMMX - AMD Extensions to MMX instructions = 0 (0)00:00:01.179090 MMX - Intel MMX Technology = 0 (0)00:00:01.179090 FXSR - FXSAVE and FXRSTOR Instructions = 0 (0)00:00:01.179091 FFXSR - AMD fast FXSAVE and FXRSTOR instructions = 0 (0)00:00:01.179092 Page1GB - 1 GB large page = 0 (1)00:00:01.179092 RDTSCP - RDTSCP instruction = 1 (1)00:00:01.179093 LM - AMD64 Long Mode = 1 (1)00:00:01.179094 3DNOWEXT - AMD Extensions to 3DNow = 0 (0)00:00:01.179095 3DNOW - AMD 3DNow = 0 (0)00:00:01.179096 LahfSahf - LAHF/SAHF support in 64-bit mode = 1 (1)00:00:01.179096 CmpLegacy - Core multi-processing legacy mode = 0 (0)00:00:01.179097 SVM - AMD Secure Virtual Machine extensions = 0 (0)00:00:01.179098 EXTAPIC - AMD Extended APIC registers = 0 (0)00:00:01.179098 CR8L - AMD LOCK MOV CR0 means MOV CR8 = 0 (0)00:00:01.179099 ABM - AMD Advanced Bit Manipulation = 1 (1)00:00:01.179100 SSE4A - SSE4A instructions = 0 (0)00:00:01.179100 MISALIGNSSE - AMD Misaligned SSE mode = 0 (0)00:00:01.179101 3DNOWPRF - AMD PREFETCH and PREFETCHW instructions = 1 (1)00:00:01.179102 OSVW - AMD OS Visible Workaround = 0 (0)00:00:01.179102 IBS - Instruct Based Sampling = 0 (0)00:00:01.179103 XOP - Extended Operation support = 0 (0)00:00:01.179104 SKINIT - SKINIT, STGI, and DEV support = 0 (0)00:00:01.179104 WDT - AMD Watchdog Timer support = 0 (0)00:00:01.179105 LWP - Lightweight Profiling support = 0 (0)00:00:01.179106 FMA4 - Four operand FMA instruction support = 0 (0)00:00:01.179106 NodeId - NodeId in MSR C001_100C = 0 (0)00:00:01.179107 TBM - Trailing Bit Manipulation instructions = 0 (0)00:00:01.179108 TOPOEXT - Topology Extensions = 0 (0)00:00:01.179108 PRFEXTCORE - Performance Counter Extensions support = 0 (0)00:00:01.179109 PRFEXTNB - NB Performance Counter Extensions support = 0 (0)00:00:01.179110 DATABPEXT - Data-access Breakpoint Extension = 0 (0)00:00:01.179110 PERFTSC - Performance Time Stamp Counter = 0 (0)00:00:01.179111 PCX_L2I - L2I/L3 Performance Counter Extensions = 0 (0)00:00:01.179111 MWAITX - MWAITX and MONITORX instructions = 0 (0)00:00:01.179112 Full Name: "13th Gen Intel(R) Core(TM) i7-13700H".....00:00:01.179133 Physical Address Width: 39 bits00:00:01.179133 Virtual Address Width: 48 bits00:00:01.179133 Guest Physical Address Width: 0 bits00:00:01.179134 Physical Core Count: 100:00:01.179135 00:00:01.179136 ******************** End of CPUID dump **********************00:00:01.179136 *********************** VT-x features ***********************00:00:01.179137 Nested hardware virtualization - VMX features00:00:01.179138 Mnemonic - Description = guest (host)00:00:01.179138 VMX - Virtual-Machine Extensions = 0 (1).....00:00:01.179166 ******************* End of VT-x features ********************00:00:01.179194 VMEmt: Halt method global1 (5)00:00:01.179408 VMEmt: HaltedGlobal1 config: cNsSpinBlockThresholdCfg=200000:00:01.179950 Changing the VM state from 'CREATING' to 'CREATED'00:00:01.183797 Changing the VM state from 'CREATED' to 'POWERING_ON'00:00:01.184054 AIOMgr: Endpoints without assigned bandwidth groups:00:00:01.184069 AIOMgr: /home/eljamba/VirtualBox VMs/Windows 11/Windows 11.vdi00:00:01.184430 Changing the VM state from 'POWERING_ON' to 'RUNNING'00:00:01.184434 Console: Machine state changed to 'Running'00:00:01.186026 EFI: debug point SEC_PREMEM00:00:01.187230 Changing the VM state from 'RUNNING' to 'GURU_MEDITATION'00:00:01.187244 Console: Machine state changed to 'GuruMeditation'00:00:01.187486 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!00:00:01.187486 !!00:00:01.187486 !! VCPU0: Guru Meditation -2708 (VERR_VMM_SET_JMP_ABORTED_RESUME)00:00:01.187501 !!00:00:01.187513 !! ACTIVE TRAP=0e ERRCD=2 CR2=0000000002200000 PC=00000000fffcd79a Type=0 cbInstr=ff fIcebp=false (Guest!)00:00:01.187520 !!00:00:01.187520 !! CallRing3JmpBuf:00:00:01.187521 !!00:00:01.212398 usb-xhci#0: PCI MMIO=ffffffffffffffff IRQ=0 MSI=off R0=true RC=false00:00:01.212404 USBCMD: 0:00:00:01.212406 USBSTS: 1: HCH00:00:01.212407 DNCTRL: 0 CONFIG: 0 (0 slots)00:00:01.212410 DCBAA ptr: 000000000000000000:00:01.212411 CRCR ptr : 000000000000000000:00:01.212413 Port 01 (USB2): PORTSC: 206A1: CCS PLS=5 PP SPD=1 CSC00:00:01.212419 Port 02 (USB2): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212422 Port 03 (USB2): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212425 Port 04 (USB2): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212427 Port 05 (USB2): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212430 Port 06 (USB2): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212432 Port 07 (USB2): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212434 Port 08 (USB2): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212437 Port 09 (USB3): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212439 Port 10 (USB3): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212442 Port 11 (USB3): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212444 Port 12 (USB3): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212447 Port 13 (USB3): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212449 Port 14 (USB3): PORTSC: 2A0: PLS=5 PP SPD=000:00:01.212466 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!00:00:01.212604 emR3Debug: rc=VERR_VMM_SET_JMP_ABORTED_RESUME00:00:07.768294 GUI: User request to power VM off on Guru Meditation.00:00:07.768332 GUI: Passing request to power VM off from machine-logic to UI session.00:00:07.768338 GUI: Powering VM down on UI session power off request...00:00:07.768707 Console: Machine state changed to 'Stopping'00:00:07.769599 Console::powerDown(): A request to power off the VM has been issued (mMachineState=Stopping, InUninit=0)00:00:07.770562 Changing the VM state from 'GURU_MEDITATION' to 'POWERING_OFF'00:00:07.770605 ****************** Guest state at power off for VCpu 11 ******************......00:00:07.772472 ************** End of Guest state at power off ***************00:00:07.791901 PDMR3PowerOff: 19 388 935 ns run time00:00:07.791920 Changing the VM state from 'POWERING_OFF' to 'OFF'00:00:07.794105 Changing the VM state from 'OFF' to 'DESTROYING'00:00:07.794477 ************************* Statistics *************************......00:00:07.796858 ********************* End of statistics **********************00:00:07.837205 GIM: HyperV: Resetting MMIO2 regions and MSRs00:00:07.849756 Changing the VM state from 'DESTROYING' to 'TERMINATED'00:00:07.863972 Console: Machine state changed to 'PoweredOff'00:00:08.692012 GUI: UIMachineViewNormal::resendSizeHint: Restoring guest size-hint for screen 0 to 1366x62500:00:08.692126 ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={4680b2de-8690-11e9-b83d-5719e53cf1de} aComponent={DisplayWrap} aText={The console is not powered up (setVideoModeHint)}, preserve=false aResultDetail=000:00:08.692247 GUI: Passing request to close Runtime UI from machine-logic to UI session.00:00:08.692267 GUI: Aborting startup due to invalid machine state detected: 1
The logfile contains an error regarding the missing iso file which doesn't actually describe this problem. I used the VM after having moved the .iso file and it worked perfectly. I'm not sure, but in my opinion the error appears for the first time here:
00:00:01.187486 !! VCPU0: Guru Meditation -2708 (VERR_VMM_SET_JMP_ABORTED_RESUME)
I tried to update VirtualBox downloading the .deb package from the VirtualBox download page. Once I run the package, I got these two errors:
Conflicts with the installed package virtualbox-dkms
Conflicts with the installed package virtualbox-qt
Currently, I am running a Linux kernel version: 6.8.0-45-generic.How to solve the problem and make the VM executable?