I have a newly refurbished HP laptop:
HP HP ZBook 14u G5Intel® Core™ i7-8650U CPU @ 1.90GHz × 8AMD® Radeon pro wx 3100 / Mesa Intel® UHD Graphics 620 (KBL GT2)
I did a clean install of Ubuntu 22.04.2 LTS, with kernel version: 5.19.0-42-generic
And I discover that the computer does not see the wifi adapter. Here is the result of doing lshw – C network
:
WARNING: you should run this program as super-user. *-network UNCLAIMED description: Network controller product: Wireless 8265 / 8275 vendor: Intel Corporation physical id: 0 bus info: pci@0000:02:00.0 version: 78 width: 64 bits clock: 33MHz capabilities: cap_list configuration: latency=0 resources: memory:ba200000-ba201fff *-network description: Ethernet interface product: Ethernet Connection (4) I219-LM vendor: Intel Corporation physical id: 1f.6 bus info: pci@0000:00:1f.6 logical name: enp0s31f6 version: 21 serial: b4:b6:86:8e:d8:17 capacity: 1Gbit/s width: 32 bits clock: 33MHz capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=5.19.0-42-generic firmware=0.1-4 latency=0 link=no multicast=yes port=twisted pair resources: irq:127 memory:ba400000-ba41ffff *-network description: Ethernet interface physical id: e bus info: usb@1:2 logical name: enx025263346633 serial: 02:52:63:34:66:33 capabilities: ethernet physical configuration: autonegotiation=off broadcast=yes driver=rndis_host driverversion=5.19.0-42-generic duplex=half firmware=RNDIS device ip=192.168.42.239 link=yes multicast=yes port=twisted pairWARNING: output may be incomplete or inaccurate, you should run this program as super-user.
I updated and upgraded Ubuntu, and then followed the instructions on this page to install the intel driver (iwlwifi-8265-22.ucode):
https://www.linuxfordevices.com/tutorials/ubuntu/no-wi-fi-adapter-found-error
Still doesn’t work.
(New edit to my question). I found a question on Ask Ubuntu that looked like mine, involving the same intel wifi firmware:
(WiFi not working after upgrading to 22.04)
In this person's case purging the backports solved the problem. In my case, the backports are not on the computer:
sudo apt purge backport-iwlwifi-dkms Reading package lists... Done Building dependency tree... Done Reading state information... Done Package 'backport-iwlwifi-dkms' is not installed, so not removed 0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded
Could this be the problem? Also what is a backport?
When I do sudo dmesg | grep iwl
I get the following message:
[ 3.033851] iwlwifi 0000:02:00.0: enabling device (0000 -> 0002) [ 3.754261] iwlwifi: probe of 0000:02:00.0 failed with error -110
Finally, per comment below, here is the the output from rfkill list all
0: hci0: Bluetooth Soft blocked: no Hard blocked: no
The output from lspci -vvnn | grep -A 9 Network
is
02:00.0 Network controller [0280]: Intel Corporation Wireless 8265 / 8275 [8086:24fd] (rev 78) Subsystem: Intel Corporation Dual Band Wireless-AC 8265 [8086:0010] Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Interrupt: pin A routed to IRQ 19 Region 0: Memory at ba200000 (64-bit, non-prefetchable) [size=8K] Capabilities: <access denied> Kernel modules: iwlwifi 3c:00.0 Non-Volatile memory controller [0108]: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983 [144d:a808] (prog-if 02 [NVM Express])
I have read through multiple different sites now and I see that there are apparently a lot of network connectivity issues with Ubuntu 22. I would not describe myself as a superuser, but I’ve been using earlier versions of Ubuntu for years, and never encountered problems like this. Also, I know that the wifi adapter works, because the computer originally came with Windows 10 and the wifi worked without a problem (This is how I downloaded the ISO for Ubuntu). Also just to confirm from the discussion in the comments, airplane mode is off.
Can anyone provide some help here?